No, credit card is the only method of payment for rentals. (No Scholarship or Financial Aid money may be used for rentals)
Books are shipped to your home address or dorm (no PO Boxes). Please do not have your rental books shipped to the bookstore, as they will send them back and will delay you receiving your books.
We source your rental books from many different places so your books might arrive from multiple sources. This may cause you to receive multiple packages from different places, but they are all affiliated with us.
Yes! Minimal highlighting and writing is allowed. Excessive highlighting and/or writing may result in damage fees.
The actual length of your rental period will vary with the date of your rental, but the due date is fixed. Regardless of when you rent your book(s), all books are due
We make every effort to process and ship your order quickly. If you are not able to cancel your order online, log into your account and initiate a return. Generate and print a packing list and shipping label to return the order for a refund at no additional cost.
Returns for a refund are accepted up to 21 days after shipment was received. Returned items must be in the condition as sold.
Customer service is available Monday - Friday 11am - 8pm EST.
Call toll-free at 877-642-9313 or email customer service.
Yes! You'll receive email reminders 7, 3 and 1 day before your rental due date. You'll also receive a reminder on the date your rental is due.